Have you ever hired someone only to discover afterwards the person wasn’t who you thought he or she was? Of course you have and you’re not the only one.
While I believe testing is a good way to help you minimize hiring mistakes, it’s not 100% foolproof. For whatever their reasons, many salon/spa owners don’t want to go the testing route. Even if you do, here’s a way to interview that should help prevent you from hiring a Dr. Jekyll & Mr. Hyde. The Innerview™ developed by Doug Carter, a professional friend and colleague, is a series of questions that allows you or your salon/spa’s interviewers to discover who the person being interviewed really is.
- What do you do?
- How did you get started doing this?
- What do you like best about what you do?
- What else do you do besides work?
- What were some interesting things about your life when you were growing up?
- Were you actively involved in school?
- What’s one memory that really stands out?
- Most people have at least one person who really made a difference in their life? Who was that for you?
- What did you learn from them?
- If you look at your life like
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a radarscope, there will be some ups and downs. What’s one of the ups for you?
- What does it tell you about yourself?
- What’s one of the downs?
- What got you through?
- If you had a young person here who asked you for advice about how to live their life, what would you tell them?
- What taught you that?
- What does the future hold for you?
Many salon/spa owners already have an interviewing system in place; however, even if you’re one of them, you still may want to consider using The Innerview™.