Have you ever hired someone only to discover afterwards the person wasn’t who you thought he or she was? Of course you have and you’re not the only one.

While I believe testing is a good way to help you minimize hiring mistakes, it’s not 100% foolproof. For whatever their reasons, many salon/spa owners don’t want to go the testing route. Even if you do, here’s a way to interview that should help prevent you from hiring a Dr. Jekyll & Mr. Hyde. The Innerview™ developed by Doug Carter, a professional friend and colleague, is a series of questions that allows you or your salon/spa’s interviewers to discover who the person being interviewed really is.

Many salon/spa owners already have an interviewing system in place; however, even if you’re one of them, you still may want to consider using The Innerview™.